Open opportunity
There is an important need, but no bounded use case yet.
Takeoff · 21 days
We observe the real work, bound the challenge and design the accelerator worth testing first.
Takeoff · 21 days
When it fits
Check where it helps and where another intervention would be more appropriate.
Takeoff reduces uncertainty through a small, observable intervention.
There is an important need, but no bounded use case yet.
The team recognizes friction but does not yet agree on its cause.
Own evidence is needed before investing in a broader solution.
We do not use diagnosis to justify a tool that was already selected.
Without an observable workflow, decision or deliverable, there is no honest test.
Without owners or authorized information, access must be resolved first.
Active diagnosis
Diagnosis tests narratives against decisions, documents and exceptions.
What the workflow must produce, for whom and to which standard.
Where waiting, rework, ambiguity or lost context appears.
Which data, permissions, tools and reviews bound the intervention.
Ambassador Coach
The coach facilitates the process and preserves traceability; the team owns the outcome.
Joins agreed work moments and makes assumptions and blockers visible.
Turns preferences into hypotheses and requests evidence before consolidation.
Documents criteria and prepares the owner who continues after day 21.
Three moments
Each moment produces what the next one needs.
Days 1–5 · Agree on challenge, outcome, owners, constraints and starting point.
Days 6–15 · Design the accelerator and test it on authorized cases.
Days 16–21 · Review evidence, refine and recommend closure, extension or rejection.
Deliverables
Exact content adapts to the challenge; traceability is mandatory.
Outcome, scope, owners, assumptions and limits.
Current workflow, friction and prioritized opportunities.
Inputs, output, controls and acceptance criteria; includes a prototype when access allows.
Evidence, open issues and recommendation to close or move into Traction.
Entry and close
Frequently asked questions
With access, data and authorization, it includes an operable test. Otherwise, a verifiable specification with explicit dependencies.
An instruction, assistant, workflow or standard that reduces specific friction with controls.
No. We first bound the case and requirements, then select a compatible option.
We decide whether the case moves to Traction, needs another test or closes. Continuation is not forced.
First horizon
One conversation confirms the case, access and evidence that can be produced in 21 days.